Returns

So, your piece isn’t quite right - or worse, you lost one of your earrings! No worries, these things happen and I’m happy to help you resolve whatever your issue may be.

To request a return, repair, or exchange please fill out & submit the appropriate form below, and we will follow up with further instructions. Please note: All returns, repairs, and exchanges will be processed through USPS, local meet up is not offered at this time.

Returns & Exchanges

I want you to be completely satisfied with your purchase, if for any reason you aren’t happy with your jewelry I am happy to accept returns or exchanges for any unworn pieces within 7 days of purchase or delivery. Just fill out and submit the form below, and we will follow up with further instructions. We typically respond in 1-3 business days, please be sure to check your spam folder.

*Please keep in mind your refund will reflect a deduction for any shipping costs.

Adjustment/Repair Request

I am happy to adjust or repair your piece at any time. Standard shipping rates may apply. Depending on the repair, a small fee may be required and may take up to 2 weeks to process. If your piece is in need of any of the following repairs within the first 3 months of purchase/delivery I will fix it for free: length or size, broken chain, or quality issue. Just fill out and submit the form below, and we will follow up with further instructions. We typically respond in 1-3 business days, please be sure to check your spam folder.

Earring Replacement

If you’ve misplaced an earring, I will need to receive its remaining half to make as close a match as possible. This is because each piece is completely hand formed making it possible for small variances in each finished product. I want to make sure you receive a replacement that you are happy with. You will be responsible for shipping costs and half of the total price of the pair. Just fill out and submit the form below, and we will follow up with further instructions. We typically respond in 1-3 business days, please be sure to check your spam folder.